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"I gained knowledge on staff management through the SFI project."I set up a performance review system for each of my staff and I try to solve problems through positive two-way communication. I discuss what needs to be done with my staff before I assign any tasks. They get my support and now do a better job."

Alice Tsang, manager of Notting Hill restaurant New Culture
Revolution.

"I improved my knowledge of business planning, marketing and staff management and now have an overview of how to run and develop the business, rather than just focussing on detailed tasks. I also have business objectives for the future and the confidence to achieve them."

Hang Zhou, manager of China Kitchen.
"I do not know there is training course like this before. I wish I had a chance to learn to develop a business plan six months ago when I started my business. It is delivered in Chinese, which helps me understand the management concept better.

Mr Zhang, Small Firms Initiative client 2005
"I have not attended training in this country before and was only going to give it a go and see. I attended bakery and English courses. I found the courses very interesting. I learned a lot.....I like learning lot. We need to integrate with the British society. I need to learn how to do business in the UK and I want my staff and I to have the right professional skills."

Mrs Wei Ping Tian, Little Japan, Central Skills MK2 customer 2006
"Thank you for your contribution to the Central Skills MK2 project. We engaged with Chinese businesses successfully for the first time, which we have never done before."

Maggie Roy, Head of Employer Partnership, Learning Skills Council, London Central
"It was a pleasure working with you and I was pleased with what you could deliver in the tight time frames that were set."

Planning and Project Manager, Medway Renaissance, Medway Council

"The training undertaken was relevant and acted as good practice for our staff."

LianTing Zhao, London Harmony


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